Lean on our clinical monitoring services to support remote care.

Explore our solutions to power your RPM and CCM programs.

“Before RPM, we were only able to see patients every 3-6 months in office, and when you’re treating people with hypertension, it’s hard to make a change based on one or two blood pressure readings you get a few times a year. Now we have the information to see how they’re doing each day.”

—Tori M. RPM Lead

“Because of RPM, we were were able to quickly treat two patients with very high blood pressure and save them from being readmitted to the hospital.”

—RPM Lead

“Patients feel taken care of when we call to check on them. Many are pleasantly surprised to know that we are keeping an eye on their readings.”

—Medical Assistant

“By monitoring patients daily instead of monthly, we’ve been able to catch things quicker because we get their results in real-time, and patients tell us that we are giving them a better quality of life.”

—Charity

“Because of RPM, we were were able to quickly treat two patients with very high blood pressure and save them from being readmitted to the hospital.”

—RPM Lead

Use our clinical services to take care of the administration and logistics so you can focus on providing care.

Our clinical team is a direct extension of your staff. With a highly trained clinical nursing team, your patients will have more frequent access without demanding more of your team's time.

Patient identification

We help you identify which patients are the best fit for your remote patient monitoring program. We work directly with you to determine the best way to onboard your patients. We have in-office, remote, and hybrid onboarding options to enable your program to grow as you would like.

Insurance eligibility verification

This service determines who is eligible for RPM via Medicare, Medicaid, or private insurance. Our team checks eligibility for your patients through a HIPAA-secure tool. With this information, you can diversify the payor mix and extend the value of RPM to all patients.

Patient onboarding

Patient  onboarding

We offer full-service implementation for your patients virtually, on-site, or with a hybrid framework. As you add patients to your remote care program, they’ll go through onboarding with our specialists. With this as part of your system, you can increase patient adoption of your RPM program. We ensure the experience is patient-centered and personal.

Clinical monitoring services for RPM

Our team of U.S.-based, licensed nurses with clinical expertise are the game changers. It’s not a call center; instead, it’s a group that becomes an extension of your team with 1:1 engagement. They are the first point of contact to triage escalations. Patients get the attention they need without increasing the workload for your team.

Doctor speaking on phone while looking at computer

Connected medical device shipping

We make device delivery easy. Based on chronic conditions, we align which device best fits each patient’s needs. Then, we handle the rest. At-home delivery is convenient, with all devices shipped securely with tracking. This option is available for any connected device.

Monthly business review

You have a dedicated client success manager (CSM) to help you scale and grow your remote care and chronic disease management program. Engage with your CSM for monthly meetings to discuss past results and opportunities. You also receive early access to pilot our new platform solutions, services, and features.

CCM managed services

Launch a CCM solution with our help. Staffing challenges can prevent practices and organizations from scaling CCM. Our managed services solutions enable our certified care managers to perform monthly clinical encounters with patients. In outsourcing this aspect of CCM, you can expand the program to include more people at high risk and in need of comprehensive care plan monitoring.

You can also rely on our team to help with enrollment and education. These support services, coupled with our robust remote care platform, make CCM a streamlined solution that drives better outcomes for patients and reduces the time commitment for your team.

The workflow of clinical services to activate and sustain your remote care program.

Learn More

Who provides clinical monitoring services to patients?

Optimize Health has a team of U.S.-based licensed nurses who monitor vitals from connected devices and respond appropriately. They either engage themselves for minor concerns or escalate them to your care team. Nurses also communicate with patients regarding reminders to take readings, adhere to treatment plans, and other healthcare information.
What is RPM eligibility verification?

This service helps you find those plans in your state that cover RPM, so you have an accurate view of the potential payor mix. We only need a little information about your practice and patients to start. You’ll receive information about all carriers in your area, if pre-authorization is required, and an accurate forecast of verifiable patients.
How does Optimize Health onboard patients?

Our experts can train and provide best practices on onboarding patients in-clinic and even host events. They can also do this remotely with letters and phone calls to patients. The third option is a hybrid approach where patient consent occurs in-clinic, and we ship devices to those who enroll in your remote patient monitoring program.

Trust our team to back your RPM program.

Many physicians and practices hesitate to start a remote care program due to lacking staff and capacity. We’ve got you covered with a suite of managed clinical services, including patient identification, insurance eligibility verification, clinical monitoring services, remote patient onboarding and education, device shipping, and monthly business reviews.

Customize clinical monitoring services to drive the best patient and financial outcomes for your remote care program.

Find out how we can help you at every step of the journey.

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