Female doctor taking older patients blood pressure

RPM Patient Identification and Onboarding Done Right: Best Practices for Driving Sustained Growth and Adherence on Day One


Successful remote patient monitoring (RPM) programs start with effective patient identification and onboarding. The behaviors established at the beginning of a patient’s RPM journey will shape their adherence and engagement throughout the entire episode of care.

Yet despite the make-or-break nature of onboarding, many medical groups and practices launching RPM programs struggle to get it right. While the reasons for this vary, we’ve found that the biggest barriers relate to setting the right expectations upfront.

So, to help you prepare for the specific steps that go into RPM patient identification and onboarding, we’re hosting a free webinar to cover the lessons we’ve learned from helping hundreds of practices develop successful RPM onboarding programs.

 Join two of our most seasoned RPM experts, Jerry Barsz and Janice Grous, to learn what it takes to do identification and onboarding right. During this 50-minute session (including live Q&A), the two hosts will cover:

  • How to create an onboarding plan before you launch your RPM program
  • Where and why onboarding goes wrong
  • Best practices for patient identification, education, and consent
  • How to conduct an onboarding appointment
  • What goes into an RPM onboarding event
  • Expectations for your RPM solution provider

Whether you’re looking for ways to improve your existing remote monitoring program or evaluating one for the first time, this presentation will help you understand what it takes to efficiently and effectively onboard patients into your program. 

Who is this webinar for?

This free webinar is an ideal resource for:

  • Practice owners, executives, administrators, and other healthcare decision-makers
  • Physicians and clinical staff interested in or currently offering some form of remote patient monitoring
  • Non-clinical staff involved in remote care decision-making
  • Practice or office managers
  • Healthcare staff involved in patient intake and scheduling

The takeaways from this session can be applied in the following clinical settings:

  • Outpatient / ambulatory physician practices
  • ACOs and other group practices
  • Hospital outpatient departments
  • FQHCs and other safety net providers
Janice Grous
Jerry Barsz

Onboarding Best Practices Webinar